Frequently Asked Questions
Everything you need to know about finding your perfect look.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. Express shipping options are available at checkout if you need your dress for a fast-approaching event.
What is your return policy for formal wear?
We accept returns for store credit or exchange within 14 days of delivery. All items must be in original condition with tags attached and free of any odors or stains.
How do I know which size to order?
Each product page includes a specific size guide. We recommend taking your bust, waist, and hip measurements and comparing them to the chart, as formal wear sizing often differs from everyday clothing.
Do you offer international shipping?
Yes, Lady Black Tie ships worldwide. Shipping costs and delivery times vary by destination and are calculated at the time of checkout.
Can I make changes to my order after it has been placed?
Because we aim to process orders as quickly as possible, we cannot guarantee changes once an order is confirmed. Please contact our support team immediately if you notice an error.
Are the colors of the dresses accurate on the website?
We strive to display our products as accurately as possible; however, colors may vary slightly depending on your monitor settings and professional studio lighting.