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Returns & Exchanges
At Lady Black Tie, we want you to feel confident in your formal wear purchase. If your gown isn't the perfect fit, we offer returns for store credit to help you find your dream dress.
1
Initiate Your Return
Visit our online returns portal within 14 days of delivery and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided through the portal.
3
Package Your Gown
Carefully fold the dress in its original packaging with all designer tags attached and securely seal the box.
4
Receive Store Credit
Once our team inspects your return for quality, you will receive an electronic gift card via email to use on any future purchase.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing